Privacy & Cookies Policy

What data we need

The personal data we collect from you includes:

Why we may need it

We use Google Analytics software to collect information about how you use our site. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information about:

They do not show us your personal information (for example your name or address) so this information cannot be used to identify who you are

We also collect data in order to:

What we do with your data

We will not:

We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

How long we keep your data

We will only retain your personal data for as long as:

In general, this means that we will only hold your personal data for a minimum of 1 year and a maximum of 7 years.

Children's privacy protection

Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.

Where your data is processed and stored

We design, build and run our systems to make sure that your data is as safe as possible at any stage, both while it's processed and when it's stored.

How we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data.

We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.

Your rights

You have the right to request:

You can also:

If you have any of these requests, get in contact with us.

Links to other websites

Our site may contain link to other websites.

This privacy policy only applies to colobustours.com, and doesn't cover other services and transactions that we link to. These services, such as PayPal have their own terms and conditions and privacy policies.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Changes to this policy

We may change this privacy policy. In that case, the 'last updated' date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.

 

Contact us or make a complaint

Contact us if you:

Tel: +256 (0)752 810 768
Email info@colobustours.com

Last updated

12th December 2018



Cookie Policy

How we use cookies

A cookie is a named value, a single piece of information, which we ask your web browser to hold for us.  If you allow your browser to accept cookies, the name and value will be sent back to us whenever you visit a page.  Cookies allow websites to respond to you as an individual.  The website can tailor its operations to you.

We use cookies to allow you to buy from us.  Simply put – when you add an item to your shopping basket it stays there and doesn't disappear or go to someone else's basket.

We use the Google Analytics system to examine our websites traffic. Google will register some cookies with your browser.  Google Analytics provides us with aggregated statistics of how our website is used.  It is not possible for us to identify individuals from the data Google provides.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

What cookies can you get by using our site?

Our Own Cookie

Our cookie will be called PHPSESSID and will contain a big random number.  You don't need to clear it because it is a temporary cookie and will become invalid after a short time and will be deleted when you close your browser.  If you block or delete this cookie you will no longer be able to buy goods from us online. This cookie is necessary for the operation of our website.

Our Hosting Company's Cookie

Our systems are hosted on a group of computers to make them more reliable.  They are a "load-balancing cluster" and the system uses a cookie as part of its operations, the cookie is called DYNSRV and will contain the name of the server that is working for you.  This cookie is necessary for the operation of our website.

Google Analytics Cookies

At the time of writing Google set these cookies – __utma, __utmb, __utmc, __utmv, __utmx and __utmz.  They are set just for our domain but Google sets them and the names may change.  If you don't delete them they will hang around for up to two years.  If you are concerned, clear your cache or block them – your ability to buy from us will not be affected.  These cookies are not necessary for the operations of our website.

Third party cookies seen while visiting us

In addition, we have noticed that if you use the Facebook "Like" buttons on our site you will get a multitude of cookies from Facebook.  Unlike our cookies and Google Analytics these cookies will be set by "facebook.com"  Furthermore, at the time of writing, Facebook seem to be adding a couple of cookies from "doubleclick.net" which is a Google owned advertising system.  If you don't want to link our products to Facebook then by all means block them.  We wouldn't blame you if you did.  Third-party cookies seen while browsing our site are not necessary its operation.